In 2026, you can find new Surface PCs from Microsoft for sale powered by almost all major chip makers. There are Surface PCs with Intel, Snapdragon, and very soon, even NVIDIA. But one chipmaker you won't see in a Surface PC today is AMD.

This wasn't always the case however. In 2019, Microsoft released the Surface Laptop 3 with both Intel and AMD chip offerings, a first for the Surface line that lasted just two generations before being dropped entirely with the launch of Surface Laptop 5.

Microsoft has never explained why it decided to drop AMD from the lineup, until now that is. In an interview with Windows Central, I asked Surface CVP Brett Ostrum why we don't see AMD in the Surface lineup in 2026.

"We love working with AMD. We have a limited portfolio, and so we have to make our choices pretty wisely in terms of what we're doing and where we're doing," Ostrum told me, before proclaiming "I love working with AMD."

So in short, it seems Microsoft doesn't sell any Surface PCs with an AMD chip right now because the portfolio is limited in size and the company has other partners and customers they need to appease first.

I'm not sure I buy this explanation as Microsoft was clearly able to offer the same device with Intel or AMD in the past. Why can't Microsoft just do that today with the Surface Laptop 8 series, for example?

Microsoft has a close working relationship with AMD in the gaming space. AMD will power the next-gen Xbox, and is what you'll find in the currently manufactured Xbox consoles too. But for whatever reason, you just don't find it in a Surface.

With that said, there were rumors last year that Microsoft was working on a Surface powered by AMD's rumored Arm-based chip codenamed Sound Wave. That chip was rumored to launch sometime this year, but we've seen no sign of it as of yet.

If that chip ever does ship, we don't know where that might fit into Microsoft's limited portfolio as we have no real idea if the Sound Wave APU is a high-end one or not.

Either way, for now, Microsoft's official on-the-record stance as to why we don't see AMD in Surface PCs is because the portfolio is limited and they don't have the room for it right now.

Hopefully that rumored Surface powered by AMD's Sound Wave chip hasn't been totally canceled.

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At this year's annual Snapdragon Summit, I had the opportunity to sit down and talk with Microsoft Surface CVP Brett Ostrum about all things Surface and Windows. One question I was eager to ask was about MacBook Neo, and whether or not Microsoft was interested in competing in that space.

"Let me start this way: we have never shipped a gaming PC," Ostrum opened with. "The reason we've never shipped a gaming PC is because OEMs do just fine in that space. They've done fine; they meet the customer needs; there's not a benefit for Surface to go into that space ... We knew Neo was coming long before it showed up. And so part of the question is, does Surface need to play a role relative to Neo? It wasn't a surprise. We chose to let the OEMs play in that space to deliver lower-priced devices."

His response confirms that Microsoft doesn't think it's necessary to use Surface to compete with MacBook Neo, because Windows OEMs have already stepped up to deliver truly good alternatives. The Dell XPS 13 and ASUS ZenBook 14 are two prime examples of Windows PCs that cost the same as a MacBook Neo, while beating it in a number of key ways.

With that said, Microsoft is aware that customers are wondering why Surface isn't competing in this space. Ostrum tells me, "I've heard the feedback from press, I've heard the feedback from retailers, I've heard the feedback from partners to say Surface should be here. We will take that into consideration; we will certainly consider some options. But I would start with the gaming point. We do not have to play in every field."

That sounds like the door is open for the company to revisit this segment in the future, but for now it's clear that Microsoft isn't interested in building a low-cost Surface PC to compete head-to-head with MacBook Neo. Right now, Surface is more interested in competing at the very high end with devices like the Surface Laptop Ultra, which I tried earlier this year.

In fact, I've heard from sources that Microsoft now identifies its lineup of Surface PCs as three distinct categories of premium: Entry Premium, Premium, and Ultra Premium. Entry Premium are the most affordable Surface PCs, all of which start at above $1,000.

Of course, Surface used to build affordable PCs in the form of the Surface Go and Surface Laptop Go, both of which started at well under $600. But that was back before the component shortage forced price hikes, and under entirely different Surface leadership.

Today, the focus is on its premium Surface PC lineup, and we'll hear more about the company's new Surface Laptop Ultra on October 7.

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I've been a Manchester United fan for as long as I can remember (going on 37 years now), coming from a family of Manchester United fans. Watching games with my grandad as a young child remains some of my fondest memories.

Sure it's been tough in recent years, but the passion never dies. Imagine my absolute delight when my club crosses over with my job. It's been happening for a couple of years already, since Snapdragon took over shirt sponsorship, and it's gone up another notch this season.

Alongside Microsoft Surface replacing Copilot+ PC (which it seems is now dead) as the rear shirt sponsor, Qualcomm and Microsoft have collaborated on the greatest laptop ever made: The Manchester United limited edition Surface Laptop.

The only downside is that it's not just going on general sale, because I would probably be first in line to buy one. Just because it's red and it has the Manchester United badge on it.

But here it is in all its glory, thanks to our man Zac Bowden, who's on the ground in Hawaii (this job is really tough at times) at the 2026 edition of the Snapdragon Summit.

I don't see an Arsenal laptop out there, do I? Manchester City? Liverpool? Chelsea? Spurs wouldn't even get a calculator these days.

If I had to criticize it at all, beyond the fact it's not going on general sale, it'd be that I don't think it goes far enough into the Manchester United branding. The badge being there is great, but I think they could have done more.

How about ghosting an image of Old Trafford, the Theatre of Dreams, onto the lid like the 1994-1996 home shirt? 30 years on that would have been incredible.

These are extremely limited, and Manchester United and Snapdragon are currently running a giveaway for fans to get their hands on one. You can find out how to enter here and get yourself in the pot to win something that is, frankly, priceless.

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Microsoft just refreshed the Surface Pro 12-inch and Surface Laptop 13-inch with Snapdragon X2 processors. The company also announced the return of the Surface Mouse. In a couple of weeks, we'll get a closer look at the Surface Laptop Ultra during Microsoft's Windows and Surface event.

The Surface family has undergone a lot of changes over the last year. Microsoft officially pulled the plug on the Surface Hub back in April. The Surface Go and Surface Laptop Go have also been cut from the portfolio. With the Surface Studio, Surface Laptop Studio, Surface Duo, Surface Book, Surface Headphones, and Surface Earbuds already discontinued, the remaining Surface lineup is rather streamlined.

But despite the relatively low number of Surface devices being made in 2026, Microsoft announced 12 Surface devices this year. To get to that number, you have to count some devices with similar chassis separately. I consider the consumer and business versions of the Surface PCs separate enough to stand on their own.

Microsoft even introduced a new type of Surface in the Surface Laptop Ultra and brought back the Surface Mouse.

It's a strange contrast. Microsoft has discontinued several Surface product lines and has one of the smallest Surface portfolios in the brand's history, yet the company has announced more Surface hardware in 2026 than in many years when the lineup was much larger.

I've voiced concerns about how Microsoft has unveiled its hardware this year. I think the company has spread things out so much that the Surface brand has been diluted. Case in point, Microsoft just announced new Surface devices two weeks before the company's Windows and Surface event.

Surface was never going to command the attention of an Apple hardware event or even Samsung presenting on stage, but trickling out announcements in press releases or at other companies' events is a bad way to draw interest in Surface.

While I would have preferred a couple of major Surface events that could create hype, Microsoft has unveiled a lot of hardware this year. I'm curious if there is one device that stands out to you.

With 12 devices announced or launched, there's a good chance you're interested in more than one. Please hop into the comments and share your thoughts in addition to voting in the poll.

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Microsoft's Surface team just can't help itself. Despite having a Windows and Surface event scheduled for October 7, 2026, Microsoft unveiled new Surface devices today.

Microsoft just refreshed its Surface Pro 12-inch and Surface Laptop 13-inch with new chips from Qualcomm. Thanks to the Snapdragon X2 Plus chips inside the devices, we should see better performance and better graphics in the new Surface devices.

Even local AI will run better thanks to the NPUs in the PCs. You may assume that improved local AI performance, being a highlight of the new Surface devices, would align them perfectly with the upcoming event. Microsoft's invite says that event will focus on "how local AI will shape the next chapter of the PC."

Microsoft may mention the refreshed Surface Pro 12-inch and Surface Laptop 13-inch on stage in October, but I suspect the focus will be on the Surface Laptop Ultra and NVIDIA RTX Spark. The Surface RTX Spark Dev Box may also get a mention.

Why did Microsoft just announce a new Surface Pro and Surface Laptop?

Microsoft's unveiling of the refreshed Surface Pro 12-inch and Surface Laptop 13-inch is not an accident. The announcement happened at Qualcomm's Snapdragon Summit. Perhaps there's an agreement in place to feature Surface on stage in Hawaii. Or maybe Microsoft wanted to piggyback on any attention pointed at Snapdragon this week. But I still think it's a strange strategy.

It's not as if the Snapdragon X2 Plus was announced this week. We've known about the chip for ages. It is already available in other laptops, including the Surface Laptop 13.8-inch and Surface Pro 13-inch.

If Qualcomm first announced the Snapdragon X2 Plus this week, it would make sense to announce new Surface PCs powered by it. Alternatively, Microsoft could tease that it has more to share about the chips at the Windows and Surface event.

But instead, we can now cross two more items off the list of potential things we will see at the Windows and Surface event next month.

The Windows and Surface event also falls after many improvements have shipped to Windows 11 or entered testing with Windows Insiders. It seems unlikely that we'll see much new information on stage, but Microsoft could always surprise us.

Surface continues to be a lost brand with no clear identity. Worse, it's a fragmented one. Earlier this year, Microsoft launched Intel and Snapdragon versions of the same PCs separately (see our review of the Intel-based Surface Laptop for Business 8). It announced the Surface Laptop Ultra at one event and saved the details for another. Now it has refreshed two of the few remaining Surface lines just weeks before a Surface event in October. Rather than rebuilding momentum around Surface, Microsoft seems intent on making the brand even harder to follow.

Do you agree or disagree? Let me know in the comments.

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Microsoft just announced a refreshed Surface Pro 12-inch (2nd Edition), a Surface Laptop 13-inch (2nd Edition), and a new Surface Mouse. Those PCs run on Snapdragon X2 Plus processors and promise solid battery life and performance while maintaining portability. But Microsoft announced more than Surface refreshes this week. The tech giant also unveiled Microsoft Ink Canvas.

Ink Canvas is a pen-first workspace that combines handwriting, sketches, annotations, and AI features on a single canvas. Microsoft says those inputs provide Copilot with additional context that can be used to generate documents and other content.

"Ink Canvas lets customers use Slim Pen to express intent visually, spatially, and in their own handwriting — giving Copilot richer context and helping rough thoughts become useful creations faster," explained Microsoft.

Ink Canvas will be pre-installed on new Surface Pro 12-inch devices and will be added to the Microsoft Store on October 13, 2026.

Inking, now with AI

Microsoft is no stranger to inking apps and experiences. Surface PCs have supported a pen since the very beginning of the brand. Over the years, Microsoft has tested a variety of ways to integrate inking with Windows.

Back in the days of Windows 10, Microsoft introduced an Ink Workspace that was connected to Microsoft Whiteboard and the Snipping Tool. A major update to Ink Workspace shipped to Windows 11 in 2021.

The improved Ink Workspace lets you pin different apps, making it easier to open inking experiences, such as Sticky Notes or even Microsoft Paint.

I prefer the third-party app Ink Workspace (not related to Microsoft's Ink Workspace) because it has more features. Inking has been at the heart of Surface for years through both first-party and third-party experiences.

Microsoft's new Ink Canvas is the latest attempt by the company to integrate AI into a general user experience. We've seen smartphones and tablets connect inking to AI already. Googlebooks have some tricks in the same area. It will be interesting to see how Microsoft's AI ink experience stands out from the competition.

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Microsoft has announced a brand new version of the Surface Mouse, 10 years after the first one debuted alongside the Surface Studio in 2016 (and not be confused with the refreshed 2025 Microsoft Surface Arc Mouse or the 2018 Surface Precision Mouse). Many had likely assumed the peripheral was dead, as Microsoft hasn’t released any standalone Surface accessories in the last few years as the company refocused its efforts on Surface Pro and Surface Laptop.

Well, today, the Redmond giant has a wonderful surprise for Surface Mouse diehards. Alongside the refreshed Gen 2 Surface Pro 12-inch and Surface Laptop 13-inch announced today at Snapdragon Summit, Microsoft announced a new Surface Mouse with an updated design, a new black color, built-in haptics, and a new customizable action button.

I got a chance to briefly play with the new mouse, and I was taken aback by how premium it feels. It features a lovely soft-touch material that coats the part of the mouse you grab, which feels amazing. The left and right click buttons are also super satisfying, offering tactility while remaining near-silent.

The star of the show, however, is the built-in haptics, which makes this the second mouse to support such a feature after the Logitech MX Master 4. Inside the mouse is a small vibration motor that buzzes when you interact with certain parts of Windows, such as snapping an app to the sides of your screen or dragging files between two windows.

It's a small but meaningful improvement that makes using Windows feel more responsive, and it's baked right in on the new Surface Mouse. Additionally, the new mouse now features an extra action button, which can be used to launch an app or shortcut of your choice, configured in the Microsoft Surface app.

Surface Mouse is available to buy on October 13 for $79.99, which is a great deal when you consider the only other mouse with haptics on the market is $120.

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If you’re a fan of Microsoft’s smaller and lighter Surface PCs, we’ve got some good news! During Qualcomm’s annual Snapdragon Summit event in Hawaii, Microsoft announced new versions of the Surface Pro 12-inch and Surface Laptop 13-inch, now powered by the Snapdragon X2 Plus and featuring brighter screens, longer battery life, and even 5G on select models.

We previously reviewed both the Surface Pro 12-inch (2025) and Surface Laptop 13-inch (2025), giving the former some very high praise, while the Laptop 13-inch we were a bit less impressed with, mostly due to the price.

The new refreshed models will be available starting October 13 and start at $1,149 for the Surface Pro 12-inch and $1,199 for the Surface Laptop 13-inch.

Both come in a new Black colorway (in addition to Platinum and Violet; Ocean Blue has sadly been retired) and feature screens that can now reach up to 500 nits of peak brightness, making them easier to view outdoors in direct sunlight.

Both devices feature the same designs as last year, but with more power and battery life. Indeed, Microsoft claims the Surface Laptop 13-inch gets up to 22.5 hours of battery life, while Surface Pro 12-inch up to 15.5 hours.

Under the hood is Qualcomm’s Snapdragon X2 Plus SoC in a 6-core configuration, paired with 16GB RAM and 256GB storage in the baseline configuration. If you need more RAM or storage, you can customize memory up to 24GB RAM and 512GB storage for a higher price.

Notably, it seems Microsoft has removed the 8GB RAM option that was available on the last-gen Surface Pro 12-inch and Surface Laptop 13-inch, which allowed the company to price those models below $1,000. The new devices start at 16GB RAM, which explains why their starting prices are so high.

The new Surface Pro 12-inch will also be available with 5G as an optional configuration for commercial customers. No pricing or configuration details have been revealed as yet, but the company has confirmed that it’s coming soon.

The Surface Pro 12-inch also comes pre-loaded with a new Windows app called Microsoft Ink Canvas, which Microsoft describes as an “AI-powered, pen-first experience for sketching, annotating, generating images and summarizing text directly on the canvas.” The new app will be made available to download via the Microsoft Store on October 13.

Alongside the new PCs, Microsoft also unveiled a new Surface mouse, available in black or platinum colors, and featuring built-in haptics and a new action button that can be configured by the user. It’s the first update to the Surface mouse we’ve seen since it was first introduced 10 years ago.

All three new devices are expected to be made available starting October 13 at the Microsoft Store and third-party retailers like Best Buy and Amazon, though you can now preorder the Surface Pro 12" at Best Buy, as well as the new Surface Laptop 13".

Let us know in the comments your thoughts on the refreshed Surface lineup!

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Yesterday, Apple unveiled iPhone Duo, much to the dismay of the dozens of die-hard Surface Duo fans that opted for Microsoft's now defunct line of foldable phones. Of course, the name of the product was what drew immediate comparisons to Surface Duo, but as the keynote went on, it quickly became evident that it isn't just the name that Apple was interested in.

Ever since Surface Duo launched in 2020, I have heralded it as the best multitasking phone you could buy. No other folding phone, whether that be from Samsung, Huawei, Oppo, Honor, Xiaomi, or Google, have matched the Surface Duo from a pure multitasking perspective.

The dual-screen setup allowed for Microsoft to create a new user experience around the gap between the screens, and that led to a unique experience that made multitasking automatic. Open your app on one screen, and the other screen would remain on the home screen, available whenever you need it to begin another task.

If the second screen was free, opening links would open them on the other screen, allowing you to keep viewing the first app without it being obscured by your browser. You could swipe up from the bottom and drag the app across both screens, swapping them in place or spanning a single app across both screens for a totally immersive experience.

No other folding phone has ever matched this level of fluidity or multitasking prowess. Most single-screen folding phones opt to treat the large folding screen as a tablet screen, opening apps full screen and requiring gestures or modes to enter a special "multitasking view" that allows you to run the apps side by side. The OS isn't able to dynamically do this, unlike the Surface Duo.

Well, it turns out, iPhone Duo can. I've never seen another folding phone match the Surface Duo's multitasking design, but iPhone Duo does almost identically. In multiple demos, Apple shows the iPhone Duo opening an app, and letting users split it side by side with another app by dragging the app up and docking it to the left or right of the screen.

When you do this, the iPhone home screen appears on the other side, just like Surface Duo. From there, you can open another app, and swap sides with it by doing the same drag and drop gesture you do on Surface Duo. It even opens links in a browser next to your app automatically, just like Surface Duo.

Surface Duo had a lot of flaws, but one thing it got absolutely right was the fluidity and automagic-ness of its multitasking experience. Users were in control of where apps appeared, and it was easy to move apps between the two halves, and have them run side by side. In most instances, multitasking on Surface Duo was an automatic experience. I never had to cognitively initiate a multitasking mode, it automatically happened.

It looks like iPhone Duo is opting for the same design philosphy. User shouldn't need to initiate a complex gesture or mode to multitask. It should just happen when it makes the most sense. If you need to open an app next to your currently open one, just drag the app to the side and open the second app from your familiar home screen.

If you tap a link, it should open the browser next to your current app, not on top of it like so many other Android phones do. Both Surface Duo and iPhone Duo appear to do this correctly, and that's the biggest surprise in my book. It's not just the name Duo that Apple borrowed, it's the entire multitasking design ethos as well.

You can see this in action in this video:

I'm not even mad about it, I've always said that I wish another company built the Surface Duo, because it wasn't fair of Microsoft to debut the best multitasking experience I'd ever seen on a phone, only to kill the product two years later. Apple has taken the best of Surface Duo and implemented it onto its own iPhone Duo, which is a win for Surface Duo fans in my book.

And it's not just the software multitasking and windowing that Apple have copied. iPhone Duo also supports pen, another feature that was incredibly popular on Surface Duo. Many people used their Surface Duo's as a personal diary or note taking device, and it did that quite well. iPhone Duo also supports pen input via the Apple Pencil, which is awesome to see.

I think Apple even indirectly referenced the Surface Duo during their keynote. At the start of the iPhone Duo segment, Apple says "others have created foldables that just feel like two phones awkwardly stuck together." The only folding phone that was literally two phone screens stuck together was Surface Duo.

Apple is right in that you can mimic the setup of a dual-screen phone 100% on a single screen folding phone, and that's exactly what they've done with iPhone Duo. All the dual-screen multitasking behaviors have been implemented on the folding screen, and it still works great.

Surface Duo fans, I fear we may finally have our Surface Duo 3 in the form of iPhone Duo. Too bad it costs $2,000.

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Apple didn't shock the world this week by unveiling the iPhone Duo, but it has taken the tech world by storm. With Apple joining the folding phone fray, we now have millions of people considering foldables that never would have considered the category.

With the iPhone Duo sharing so much with the Surface Duo, it's natural to make comparisons. Our Zac Bowden explained what went wrong with Surface Duo and highlighted Apple copying the names of Surface products.

But the iPhone Duo announcement stood out to me for another reason. It shows what happens when a company knows its own identity and leans into it. Apple is far from the first company to make a foldable phone, but the iPhone Duo tackles foldables in a way that's quintessentially Apple.

In normal Apple fashion, the company bided its time and waited for Samsung, Motorola, Xiaomi, and other companies to work out the biggest issues with foldables. Through years of trial and error, other manufacturers have determined the best form factor for a folding phone. They've also figured out use cases for folding screens and the large displays provided by what are essentially tablets that fold into phones at this point.

Apple's patient approach does more than give its engineers real-world feedback about a product category. By waiting until foldables became normal, Apple has left potentially the most difficult task to be completed by other companies: getting people to even consider a folding phone that costs a fortune.

Every time Apple introduces a new product or feature that's been seen elsewhere, people online joke about Apple "inventing" things. I get it. It's an easy joke and some Apple heads are smug and ignore advances made by other companies. But Apple's strategy works. In addition to making Apple money hand over fist, it creates good products.

Apple knows what it is. The leaders at Apple have a clear strategy and know how to make new products. Microsoft is lost when it comes to Surface, and the iPhone Duo shows that.

Before you jump to the comments, I am fully aware that Microsoft had a foldable phone years before Apple. The buggy mess that was the Surface Duo launched in 2020. After silently fixing a few bugs and realizing people want NFC and good cameras in a smartphone, Microsoft unveiled the Surface Duo 2. But Microsoft abandoned the Surface Duo lineup and never even released the Surface Duo 3, so I'm not going to give it the benefit of the doubt.

By not sticking with the Surface Duo lineup, Microsoft gave up its pioneer status. The company could have made a Surface Duo 3 that addressed concerns and then unveiled a model with a folding screen by now. But instead, Surface Duo is dusted.

When it comes to tech, you need to carve out a niche. That's often done by being the first, the best, or the most affordable. You can also succeed by being unique or by being over the top. Surface used to check some of these boxes, but it rarely does anymore.

What is Surface in 2026? It's no longer the innovative hardware maker that drove the 2-in-1 form factor. Experimental projects have been pushed to the wayside, leaving Lenovo to pick up the slack. Surface PCs were never the most affordable, and I'd argue they aren't even the best options in their respective categories anymore.

Microsoft has shown some small signs of moving in the right direction with the Surface Laptop Ultra, but I still have my reservations. Surface still seems lost, and I don't see Microsoft returning to the experimental roots of the product family.

Microsoft no longer pushes the limits of computing with experimental hardware. But it also does not wait long enough to see a category fully mature and then swoop in with a perfected version. Surface is stuck in the middle of a crowded PC space and feels like a leftover appendage of a bloated company.

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I loved my Surface Duo a lot. It was a unique folding phone with two screens instead of a single foldable display, supported pen input, and was the thinnest of its kind when it launched in 2020 (see our original review). It was a mesmerizing bit of kit, but it failed to gain any real mainstream attention.

And although it never shipped, its bigger brother, the Microsoft Surface Neo PC, was also something a lot of us Windows fans were looking forward to at the time. A dual-screen laptop, to complement my dual-screen phone? Sign me up! In 2020, it really did seem like Microsoft was building out its own unique device ecosystem to compete with Apple, Samsung, and Google.

The Neo and Duo were clever names for these devices. Both names had dual meanings to them, too. Neo, meaning "new," referred to the form factor, as well as being a reference to "The One" from The Matrix. And Duo, obviously signifying the device's unique "duo" screen setup, but it was also a reference to the fact that it was a surprise second device in a pair, alongside Neo.

When Duo was announced, it was a true one more thing moment during the event. There had been rumors that Microsoft was working on a folding phone for years prior, but recent reporting at the time had suggested the project was dead. So when Duo was announced alongside Neo, it was a rare true surprise to those in attendance and watching online.

Cut to 2026, and it's all dead. Microsoft gave up on Duo after just one iteration (Surface Duo 2 review), and it never even gave Neo a chance. The company's boneheaded shortsightedness led to the death of unique Surface hardware, and now today we're left with boring laptops and tablets from the Redmond giant.

It was inevitable that the Neo and Duo would forever be relegated to the history books, a hall of fame of unique devices that tried and failed to capture the market. Now, Apple has stormed in and stolen these names for their own products, which will only serve to further bury Microsoft's efforts.

I'm sure there are some Apple fans out there who think Apple never even thought about Microsoft when it named the MacBook Neo and iPhone Duo, but I think that's a lie. Apple is clearly aware that Neo and Duo were strongly tied to the Surface brand, but decided that didn't matter, which is the correct decision.

The MacBook Neo is an almost polar opposite of the Surface Neo. While Surface Neo was supposed to be a super expensive dual-screen flagship laptop, the MacBook Neo is Apple's cheapest laptop, undercutting much of the market. I don't know why, but that feels like an F.U. to Microsoft's vision for its Neo.

And now, there's iPhone Duo. This one hits much harder, as they're both playing in the same game. Surface Duo was a thin folding phone with pen support, and the iPhone Duo is pretty much exactly that. Of course, Apple's iPhone Duo refers to the fact that it's both an iPhone and an iPad, but seeing the Duo moniker on an Apple product just stings.

If anything, it's just reminded me of what was possible had Microsoft pushed through and continued to innovate on the Surface Duo. The company had started working on a third-gen Surface Duo in 2022, which was going to pivot to a single-screen folding setup not dissimilar to the iPhone Duo.

But Microsoft just can't see a good thing through. Because Surface Duo 1 sold poorly, and Surface Duo 2 sold even less than that, the company decided that it was not worth continued investment in this category, which is just wrong. Folding phones were and still are the future, but Microsoft decided to pack it all in.

Now, Apple has just stolen the crown for the Duo moniker, with a product that seemingly does everything the Duo set out to achieve, but better in every way because Apple isn't going to give up after just one iteration. I get the impression that Duo is here to stay in Apple's lineup, unlike the Duo in Microsoft's lineup.

I'm mad that Apple has stolen the Neo and Duo moniker, but frankly, they deserve it. Microsoft clearly isn't doing anything with them, and they are cool product names for devices that stand out. MacBook Neo and iPhone Duo certainly do that, even if they're not in complete harmony like the Surface Neo and Surface Duo were supposed to be.

Congratulations on the launch of iPhone Duo, Apple.

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A Windows 11 update appears to break Microsoft Teams and Outlook on Windows on Arm PCs. Issues started popping up after the rollout of KB5121003, which began shipping this month on Patch Tuesday.

Brian Stringfellow shared details about the problem through a Microsoft Learn report. Several people in that thread have similar issues.

PCs affected by the issue, including Stringfellow's Surface Laptop 7, see Microsoft Teams and Outlook close almost immediately after being opened. Specifically, the new Outlook is affected. Classic Outlook still works on PCs affected by the bug.

The problem seems to affect a variety of Windows on Arm devices. Julius Heng shared their experience:

"I have the exact same issue on Omnibook 3 running snapdragon. After the initial setup, Ms Teams works, but next day it doesnt work. It will have a white screen on teams and it will close right after it open. I tried various method, including reinstall webview 2 etc. None of it works. I tried to roll back all the update and it doesnt work. After did a factory reset Ms Teams works again. But to my dismay, the windows update itself and it breaks Teams again. right now, i'm back to square. Really hope that there's some way to rectify this."

It's not clear at this time why the issue is occuring or why the problem is limited to Windows on Arm PCs.

User Alex-L, who is listed as a moderator and Microsoft External Staff on Microsoft Learn, reported that similar issues are occurring on a variety of Windows on Arm systems:

"At this point, very similar symptoms on different Snapdragon/ARM64 systems. While these reports suggest a possible common factor, no one in this public forum can confirm Microsoft's internal investigations, determine the root cause, or verify whether this is a known issue affecting all ARM64 devices. Microsoft does not currently list a known issue for KB5121003 in the official release notes."

While we wait for official confirmation from Microsoft and a fix for the issue, users with Windows on Arm PCs may have to fall back to other versions of Outlook and Teams that are unaffected by the bug.

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Join Zac Bowden and Jez Corden on this week’s Windows Central Podcast as they dive deep into unreleased Microsoft hardware, AI developments, and big Xbox announcements!

• The Lost "Surface Phone" Prototype: Zach and Jez dissect newly leaked images and video of an unreleased 2013-era Microsoft-built Windows Phone prototype, reminiscing about the Lumia era, Nokia’s acquisition, and what could have been.
• Microsoft Copilot’s Super App & AI Disillusionment: A look at the rollout of the new unified Copilot experience (merging consumer and Microsoft 365 features), dropped functionalities (Group Chat, Podcast mode, Deep Research), and a frank discussion on AI hype, practical workflows, and "AI psychosis".
• Xbox Backward Compatibility Coming to Windows PC: The hosts break down the official announcement of original Xbox/Xbox 360 emulation on Windows, potential licensing hurdles, Play Anywhere integration, and upcoming achievement support.
• Gaming Rumors & Franchise Future: Updates on The Elder Scrolls VI codename rumors (Sentinel), long development cycles across Bethesda/Obsidian, and a candid critique of the state of the Halo franchise following Halo Campaign Evolved and project cancellations.
• New Xbox Console Features & Live Q&A: A discussion of the upcoming "Platinum Trophy" achievement equivalent, party/mic audio in Game DVR captures, and a live Q&A touching on Windows K2 progress, mobile shells for Windows on ARM, MSN's automation, and modern foldable vs. slab phones.

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Hosts:

• Jez Corden
• Zac Bowden

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Before Microsoft acquired Nokia, the company was heavily rumoured to be working on its own in-house Windows Phone device that was expected to ship in 2014 under the Surface moniker alongside its Surface Pro device. Unfortunately for Windows Phone fans, such a device never saw the light of day, but newly published images of a mysterious prototype might have just given us our first and only look at what Microsoft was exploring internally.

Possibly codenamed Raven, there isn't much information available about this prototype, other than the fact that it’s from the 2013-2014 time frame and is running an early pre-release build of Windows Phone 8.1. It’s powered by an unknown Qualcomm chip, has a 720p screen, features a Microsoft logo on the back, and a silver metal frame that matches the colour of the Surface 2 that released that same year.

We can see in the photos that it has dedicated hardware keys for navigation, which are also coated in the same silver color as the chassis. The build of Windows Phone that it’s running appears to be from September 2013, and is from an internal development branch building towards what eventually became Windows Phone 8.1.

While not viewable in the images, I understand the device features individual up and down volume buttons and a camera button on the right-hand side of the device, and a power button on the top of the device. It also features a micro-USB port and headphone jack on the bottom side, and a SIM card slot on the left side.

This is likely one of dozens of prototype designs that Microsoft’s hardware teams cooked up during this era, but it’s certainly a fascinating look at what could have been, and it does look so clean. Development on this device was likely paused once Microsoft moved to acquire Nokia in 2014.

Back in 2013, I remember hearing from sources that Microsoft was experimenting with the concept of a "Skype Phone," a Windows Phone device with mobile data that utilized Skype for calls and messaging instead of traditional carrier networks. Perhaps this device was going to be that? Who knows.

The Surface Phone we eventually got arrived as the Surface Duo, which started development in 2016 and launched to the public in 2020. In that time, Microsoft shipped Nokia designs in the form of the Lumia 640, 650, 950, and 550 running Windows Phone, before abandoning the platform in 2017.

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Microsoft's Surface Pro is on sale just in time for back-to-school season. The flagship 2-in-1 runs on Qualcomm's Snapdragon X2 Elite or Snapdragon X2 Plus processor, both of which promise a significant performance bump over the last generation.

A bunch of Surface Pro models are on sale right now across various retailers. I've listed the biggest deals below, starting with the 21% discount on the Surface Pro with Snapdragon X2 Elite, 16GB of RAM, and 1TB of storage.

Why buy a Surface Pro

The main reason to grab a newer Surface Pro is the processor you'll get. The Snapdragon X2 Plus and Snapdragon X2 Elite offer over a 50% graphics improvement over the last gen.

That performance bump helps everything from photo editing to everyday productivity tasks feel smoother.

Microsoft refined the design of the Surface Pro over more than a decade, resulting in a premium device that defines the category. There are good reasons why Apple and other companies try to copy the Surface Pro.

While imitation is a form of flattery, the Surface Pro still stands out because of its built-in kickstand that makes it easy to prop up. That kickstand-centered design is best taken advantage of with the Surface Pro Flex Keyboard, which happens to be discounted right now.

The Surface Pro Flex Keyboard that's on sale is compatible with the new Surface Pro that launched this year. If you're worried about compatibility, you can double-check your device on Microsoft's support document about Surface Pro keyboards.

The Surface Pro Flex Keyboard can be used wirelessly or when physically attached. If you've ever tried to use a laptop or a 2-in-1 on an airplane tray table or tiny desk, you'll know the struggle of feeling cramped. The Surface Pro Flex Keyboard lets you have the keyboard on your lap or a table while the PC sits elsewhere.

Like other PCs, the Surface Pro has crept up in price over the last year or so. The high price tag of the Surface Pro was the main complaint about the PC when it was announced. The current deals on the Surface Pro alleviate that issue, at least temporarily.

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Microsoft's Surface Laptop 8 launched this summer, sporting new Snapdragon X2 chips. The flagship laptops promise a premium experience, better battery life than the previous generation, and improved graphics performance.

The bump in performance is expected considering the Surface Laptop 8 has a brand-new chip inside, so a different improvement is more noteworthy. The Surface Laptop 8 is one of the only devices to support Windows 11's new advanced haptics feature. It's the only laptop to support the feature.

• Shop all Best Buy Surface deals

Advanced haptics sends a subtle bump through a touchpad, mouse, or stylus to let you feel Windows 11. For example, rearranging windows on your screen through Snap Layouts gives a clear indication of when you've hovered over a different layout.

Our Senior Editor Zac Bowden said "Windows 11's new 'Haptic Signals' feature is a quality of life upgrade [he] didn't realize the OS needed until [he] tried it." Now, you can experience the same thing since the Surface Laptop 8 is available for purchase.

Why should I care about advanced haptics?

As a quick point of clarity, the Surface Laptop 8 with Snapdragon X2 is what recently became available. Microsoft launched the Surface Laptop 8 for Business earlier this year. The business model runs on an Intel processor and comes with features you likely do not need as a general user.

Both the consumer and business versions of the Surface Laptop 8 support advanced haptics, but I recommend the consumer model to most people.

Advanced haptics is one of those small touches that makes Windows 11 feel polished. I appreciate UI changes and other Windows 11 improvements, but I'm more interested in features like advanced haptics because it changes the hands-on experience with a PC — quite literally.

"The new advanced haptic touchpad is a joy to use. It provides subtle tactile cues that confirm your actions," said our Editor-in-Chief Daniel Rubino in our Surface Laptop 8 review.

Our friends at Tom's Guide came away similarly impressed when reviewing the Surface Laptop 8:

"I’m also fond of the touchpad, which delivers satisfying haptic feedback when pressed. With some apps, you will even feel haptics when hovering over the X button on a window, which is quite fun and intuitive."

Right now, Windows 11 is the main way that you'll experience advanced haptics. But there's an API for the feature, so third-party developers can leverage it. Filmora, Affinity, and other third-party apps either already support the feature or will soon.

The only other way to use Windows 11's advanced haptics feature is to have a Logitech MX Master 4 or a supported stylus like the Surface Slim Pen 2. Over time, more devices should support the feature, but the Surface Laptop 8 beat everything else to the punch.

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The most exciting new Surface features in years are now available on a PC with a Snapdragon X processor. The Surface Laptop 8 for Business can now be purchased with a Snapdragon X2 Plus or Snapdragon X2 Elite.

For those who prefer a 2-in-1 over a traditional laptop, the Surface Pro 12 for Business (13-inch) is also available with a Snapdragon X2 chip. Like its clamshell sibling, the Surface Pro for Business also had an Intel model launch earlier this year.

The official names of the new PCs are "Surface Pro for Business 12th Edition" and "Surface Laptop for Business 8th Edition" but I've referred to them as the Surface Pro 12 for Business and Surface Laptop 8 for Business in this piece for ease of reading.

The standout feature of this year's Surface lineup is the privacy screen seen in the Surface Laptop 8 for Business. That display can be set to obscure content on your screen when people try to view it at an angle. It's similar to Samsung's screen on the Galaxy S26 Ultra.

The built-in privacy screen of the Surface Laptop 8 for Business combats creeping eyes from all angles, as opposed to third-party privacy screen protectors that only work from the sides.

The Intel version of the Surface Laptop 8 for Business launched earlier this year and received high marks from our Editor-in-Chief. The vast majority of what makes that laptop great extends to the Surface Laptop 8 for Business with Snapdragon X2, which are now available to order.

The haptic trackpad of the Surface Laptop 8 for Business is also a key addition. Thanks to a recent update to Windows 11, you can now feel the operating system and supported apps as you interact with them. Haptic buzzes occur when you drag files in File Explorer or perform certain actions.

The Surface Laptop 8 for Business is one of few devices to support the new haptic experience.

The new Surface Pro 12 for Business is largely a spec bump when compared to its predecessor. The Snapdragon X2 chip inside delivers better graphics performance than the first-gen Snapdragon X.

The Surface Pro has matured over more than a decade of refinement, so it's hard to complain about Microsoft sticking with what works.

What's special about Surface for Business PCs?

When Microsoft first introduced Snapdragon X chips to its Surface hardware, a split was formed that saw Intel on business PCs and Snapdragon X on consumer hardware. That's no longer the case, since you can order Snapdragon X processors in consumer or business PCs.

Notably, there are no new Intel-powered Surface PCs for consumers in 2026.

There are several differences between the consumer and business models of the latest Surface devices. Here are the features seen only on the business side:

• Pre-installed Windows 11 Pro or Enterprise
• Integrated Privacy Screen option
• Advanced Exchange Warranty service
• Device Firmware Configuration Interface (DFCI) cloud management
• Windows Autopilot tenant pre-registration
• Access to the cloud-based Surface Management Portal
• Native corporate domain onboarding pathways during initial setup
• Intel models available

Most of the features seen in the Surface for Business PCs are options general consumers would never use. The exception being the privacy screen that I wish was available on consumer versions of the Surface Laptop.

One key difference between the Snapdragon X2-powered Surface Pro 12 for Business and its Intel counterpart is that you can only get 5G connectivity with the Intel model.

Anyone can purchase a Surface for Business device. You don't need to own a business or have some sort of special account. But again, you're likely paying for unneeded features compared to the consumer Surface PCs unless you really need a privacy screen.

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The highly anticipated upgrades to the Surface Pro and Surface Laptop just launched. Both PCs pack the latest Snapdragon X2 processors from Qualcomm, promising better performance while still delivering great battery life.

The biggest upgrade in the lineup is performance. Microsoft promises up to 53% faster graphics performance on the Surface Pro than the previous generation. The Surface Laptop sees an even larger bump of up to 58% when compared to the last generation.

Those improvements are thanks to the Snapdragon X2 processors inside the Surface Laptop and Surface Pro.

Now, Best Buy has a wide range of configurations available for the Surface Laptop and Surface Pro. I've included a mix of various colors, storage options, and processors. But there are plenty of other configurations up for grabs if you want to mix and match.

• Shop all Best Buy Surface deals

The new chips from Qualcomm perform well and let your PC last all day. Exact performance will vary based on the full specs of a PC, but the Snapdragon X2 Elite competes with Apple's M4 Pro. The Snapdragon X2 Plus stands toe-to-toe with Apple's M3 Pro.

Benchmarks and spec sheets aside, any Surface with a Snapdragon X2 chip will handle a wide range of workloads and tackle productivity tasks easily.

While the Snapdragon X2 chips are the stars of the show, they're not the only upgrades worth checking out in the new Surface Laptop and Surface Pro.

What's new with the latest Surface Pro and Surface Laptop?

There are more display options than ever across the Surface lineup. The new Surface Pro is available with either an OLED display or an LCD screen. The new Surface Laptop 15-inch has a screen with 262 PPI, which is much higher than the last generation offered.

But the new Surface Pro and Surface Laptop are more than a spec bump. While they share much of their designs with the last generation, both offer a new way to use haptics.

The Surface Laptop now features a haptic trackpad that allows you to feel Windows 11 and supported apps. The Surface Pro delivers a similar experience when paired with the latest Surface Slim Pen.

The new experience comes courtesy of Windows 11's new haptic feedback system. That system sends subtle vibrations when you perform certain tasks, such as dragging files in File Explorer or snapping windows.

The new Surface Laptop and Surface Pro build on over a decade of refinement by Microsoft. The overall form factor has matured, but Microsoft has figured out how to squeeze innovation from designs that were already almost perfect.

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