It's been a busy week for Microsoft. Despite having a Windows and Surface event scheduled two weeks from now, the company announced two new Surface PCs and revived the Surface Mouse. Microsoft also effectively cut the legs out from under the Copilot+ PC brand by confirming the new Surface Pro 12-inch and Surface Laptop 13-inch are not Copilot+ PCs.

Biggest News of the Week

Microsoft confirmed that its new Surface Pro 12-inch and Surface Laptop 13-inch will not be called Copilot+ PCs. Not because they fail to meet the requirements — both PCs have the specs to otherwise qualify — but because Microsoft is going in a different direction.

I think we may hear more about Microsoft’s plans and rebranding at the Windows and Surface event next month, but for now we just have confirmation the new Surface devices are not called Copilot+ PCs.

The Copilot+ PC brand was doomed to fail. Microsoft failed to make it clear to customers what made Copilot+ PCs special, and the flagship Recall was a disaster.

Many people were confused about the difference between a Copilot+ PC and an AI PC. And several major manufacturers made it clear that labeling a device as a Copilot+ PC was not a priority.

Too many Copilots

Microsoft put too many eggs in the same basket with Copilot. The company has dozens of products with Copilot in their names. Even the Microsoft 365 app had Copilot forced into its name.

By bundling so many different products and services under the Copilot name, Microsoft tied the success (or failure) of a large part of its portfolio together.

Look online for reactions to the Copilot+ PC brand being phased out and you’ll see people discussing the Copilot app, the Copilot key, Microsoft 365 Copilot, and other Copilot-branded products. And who can blame them? It’s natural to assume the end of Copilot+ PCs means the end of at least some parts of Copilot.

But the opposite is true. In the same week it confirmed its Surface PCs are not Copilot+ PCs, Microsoft announced a massive overhaul of the Copilot platform. Microsoft CEO Satya Nadella called it a new OS, though I’m not sure what that really means in this case.

Ultimately, Microsoft fell in love with the term Copilot and tried to attach it to too many products and services. We’ve seen similar mistakes, such as Facebook going all in on the Metaverse.

Copilot+ PCs are gone or being phased out, but Copilot as an “OS” is just beginning. Microsoft will need to do some damage control and get a marketing message out to make it clear those facts aren’t in opposition.

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In 2024, Microsoft and Qualcomm kicked off a new category of Windows hardware it called "Copilot+ PCs" that set the baseline for a new wave of AI-first computers, and launched with exclusive features that would not be made available on PCs that didn't meet a new set of system requirements.

The launch didn't go smoothly. Copilot+ PCs were met with immediate backlash from security researchers after discovering that Copilot+ PCs blockbuster feature, Recall, was woefully insecure. This forced the company to delay Recall and ship this new category of devices without its leading AI experience.

This pretty much tarnished the Copilot+ PC brand, and over the last two years more and more OEMs have dropped the moniker from marketing materials and product names. In fact, even Microsoft has seemingly stopped mentioning it.

I've noticed that none of the Surface PCs launched in 2026 include the Copilot+ PC moniker in their product names, unlike the Surface PCs that launched in 2025 and before. Now, you have to go digging to find any mention of Copilot+ compatibility in specification sheets.

At this year's Snapdragon Summit, I had the chance to ask Surface CVP Brett Ostrum about the lack of Copilot+ PC branding on its recent Surface PCs, and he confirmed that "these are not called Copilot+ PCs. They do meet all the requirements of our previous bar for what Copilot+ devices are. We still lean into the narrative around AI on the edge and being able to have a hybrid solution out there."

I've also asked Qualcomm's SVP of compute, Kedar Kondap, about his thoughts on the usage of the Copilot+ PC branding. He told me that "the purpose for Copilot+ PCs was to be able to deliver [NPU] experiences. So it was to define a certain category of devices with a certain bar and metric, like for example, a 45 TOPS NPU ... So from that perspective, it's more offering the same experiences, probably without just using [Copilot+ PC] terminology now."

It's also worth mentioning that NVIDIA hasn't gone anywhere near the Copilot+ PC brand for its upcoming RTX Spark platform, even though all RTX Spark PCs meet the Copilot+ PC specification bar. I suspect that's a deliberate decision.

It seems pretty obvious that the Copilot+ PC brand hasn't resonated with the market, and OEMs and Microsoft itself are now quietly pulling back on that branding. The specification baseline for Copilot+ PC experiences still exists, it just no longer has a pretty marketing name tied to it.

The rough launch of Copilot+ PCs, paired with the fact that Microsoft Copilot itself doesn't have a very strong reputation these days, likely contributed to the decision to slowly retire the Copilot+ PC branding. The brand never made sense to me anyway... these PCs have nothing to do with Copilot.

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Windows 11 has some big changes on the way to one of its best accessibility features. Magnifier will soon have a contrast theme that improves visibility by reducing glare. At first glance, the feature appears similar to color inversion, but it works differently in several key ways.

Color inversion changes everything on your screen, including photos, videos, and other forms of media. In contrast (pun intended), contrast themes change the colors of an interface without adjusting media.

Four different contrast themes are in testing currently: Aquatic, Desert, Dusk, and Night sky. I think Microsoft could make these themes more accessible by picking more straightforward names. My prediction is that many will be surprised to see "Aquatic" is quite similar to dark mode and is not blue.

The new contrast themes are available for testing to Windows Insiders in the Experimental Channel. Build 26340.9502 is the first to include the themes.

The contrast themes are entirely separate from color inversion. You can still invert all the colors on your PC if you'd prefer.

That same update also brings improvements to Live Captions, Cloud Rebuild, and Mouse indicator. Here's everything that's rolling out, as shared by Microsoft.

Build 26340.9502: Changes and improvements

Accessibility - Mouse indicator

• We're introducing a sleeker new animation for the Mouse indicator. You can enable this animation under Accessibility settings. We've also added the option to keep the indicator activated until you press the Esc key.

Magnifier

• A new contrast theme toggle for a lower-glare screen. If bright screens are uncomfortable, many people use color inversion to reduce glare. However, inversion changes everything on screen, including photos, charts, and videos. With this update, we're introducing a new contrast theme toggle in Magnifier.
• Reduce glare with a single toggle. Turn on a contrast theme directly from the Magnifier toolbar for a more comfortable viewing experience.
• Choose the contrast theme that works best for you. The dark theme is applied by default, and you can choose which contrast theme the toggle uses under Settings > Accessibility > Magnifier.
• Photos, videos, and charts keep their original colors. Unlike color inversion, the contrast theme recolors the interface without touching your photos, charts, or videos, so they keep their real colors.
• Color inversion is still here. This isn't a replacement. If you use inversion today, it works exactly as it always has. The contrast theme is a separate, purpose-built option to reduce glare when you want a darker interface without inverting colors.

Cloud rebuild

• We're updating Cloud rebuild, the recovery option that restores a Windows 11 PC to a clean, known-good state by performing a full OS reinstall, with two additions.
• Cloud rebuild can now sanitize the device's drives as part of the rebuild. When you start a rebuild in WinRE, choose Remove files if you're keeping the PC, or Remove & sanitize files before recycling, returning, or reassigning it. The sanitize option uses the storage hardware's erase capability to securely erase data before Windows is reinstalled and is irreversible.
• IT administrators can now configure and start a Cloud rebuild remotely through the Recovery CSP, using either the currently installed build or a target build you specify.

Live Captions

• We're improving Live Captions with a new Include Screen Reader audio setting, which is off by default. With the setting off, Live Captions won't transcribe audio from screen readers such as Narrator, JAWS, and NVDA, keeping captions focused on microphone and system audio.

Hyper-V

• Fixed an issue where some applications that used HCS-managed virtual machines experienced issues when sharing host folders with Linux VMs using Plan9. Folders shared from the Windows host using Plan9 didn't appear or couldn't be accessed in the guest environment.

Other

• Fixed an issue where backing up using File History unexpectedly failed with an error saying, "No usable drives found."

Some of the same changes shipped to Insiders in the Beta Channel recently as well, including the improvements to Live Captions and Hyper-V. The Windows Recovery improvements related to Cloud rebuild are also live in the Experimental (26H1) Channel.

Microsoft revamped how its Insider channels work earlier this year, so we often have several builds roll out at once. We'll highlight the biggest changes here at Windows Central. You can always browse through the full documentation on Microsoft's website to see complete change logs for every single build.

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Microsoft just announced a Windows and Surface event that will be held on October 7, 2026. Based on the invite, the event will focus on "how local AI will shape the next chapter of the PC." That's not exactly a topic that will move the needle for general users.

Microsoft is all-in on AI, billions of dollars down the drain be damned. The tech giant created what may be the "best laptop ever made" to run AI locally. Considering the focus of Microsoft's event, it's safe to assume the Surface Laptop Ultra will be center stage.

Maybe I'm just part of the old guard yearning for the days of unique form factors and hardware innovation, but I just don't think a Surface running NVIDIA's new RTX Spark superchip is enough to lead an event.

The biggest news of the week was the announcement of the event, but I'm not sure that's a good thing. Our readers' reception to the announcement has been largely negative.

Biggest News of the Week

"Nothing about this matters. The Laptop has always been my least-favorite computer in the Surface family. The RTX version is just AI-focused internals at a comical price," said Lil Frier. "There's nothing about Surface to be interested in anymore, and Windows 11 is still nothing more than a reason I have stuck with Windows 10."

Another user, aruntopez10, said, "Honestly, I have zero faith in this event. Their events have become so boring and unwatchable ever since Panos left (including even his last event). It's sad how they went from having the BEST and interesting fall tech events to the worst."

Microsoft hasn't given our readers — or anyone else — good reason to expect much from this event. Earlier this year I outlined how Microsoft can save the Surface brand. The company has done very little of what I suggested. And it's not like I have wild ideas that are mine alone. People want Surface to be exciting and to push boundaries, not be iterative updates and boxes for AI.

Disappointment is nothing new to Surface fans. Our Senior Editor Zac Bowden called the 2023 Surface and AI event "a massive blunder and missed opportunity."

Microsoft has genuinely changed course when it comes to Windows 11. The company's Windows K2 initiative is changing some of the most complained about parts of Windows 11. As we saw this week, that process is having some hiccups, but it is a major step in the right direction.

Surface? Not so much. I'd argue things are getting worse, not better. Microsoft just doesn't understand what made Surface special and isn't willing to embrace the family's roots.

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Microsoft just announced a Windows and Surface event for October 7, 2026. The event will be held in San Francisco and will focus on "how local AI will shape the next chapter of the PC." It will start at 10 AM PT / 1 PM ET.

Microsoft CEO Satya Nadella will be at the event, as will Surface chief Pavan Davuluri. NVIDIA CEO Jensen Huang will also be there, so we can expect to see RTX Spark discussed on stage.

RTX Spark is NVIDIA's new superchip. It powers the Surface Laptop Ultra and Surface RTX Spark Dev Box. Microsoft already announced those devices but has not shared key details yet, including pricing and availability. The event in October could be a chance to share more about the devices and the RTX Spark in general.

Microsoft is also expected to highlight improvements to Windows 11. The tech giant is deep into its Windows K2 initiative that aims to reduce pain points in the operating system and smooth the overall experience. We've seen some early wins from that initiative, such as the option to resize and move the Taskbar on Windows 11.

But Microsoft still has a long way to go before Windows 11 is redeemed in the eyes of many. Windows updates often ship with bugs and the operating system still has mismatching UI elements. Fixing Windows 11 is a large project that will take time, and Microsoft would be wise to show what it's already done to improve the OS and point to what's on the way.

While Microsoft could always surprise us with more hardware announcements, its quote about "how local AI will shape the next chapter of the PC" aligns well with devices we already know are on the way. The Surface Laptop Ultra and Surface RTX Spark Dev Box are designed to run AI locally.

Based solely on that quote, we could see Microsoft discuss Project Zenith at the event. That's the codename of a new class of devices aimed at developers that want to build apps and local AI experiences.

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Microsoft is having a bit of a rough September when it comes to bugs. Another issue has been discovered in Windows 11. This time, it's Excel's copy and paste feature that's been broken by an OS update.

That bug was discovered shortly after Microsoft confirmed issues with Hyper-V Linux folder shares, Remote Desktop, and USB audio. Those have since been fixed through an out-of-band update, but the Excel bug has not been fixed yet.

Here's what's wrong, according to Microsoft:

"In Microsoft Excel 2024, 2021, 2019, and 2016, the paste operation might fail silently. Although users try to paste content, the source remains selected and the destination is unmodified. When this issue occurs, users receive no indication of the failure, such as a beep or error message. Microsoft is researching the issue and will post more information in this article when the information becomes available."

The September Patch Tuesday update has almost 1,000 security fixes, so it is important to install it on PCs. But it may be worth holding off a bit if your workflow would be hindered by lingering bugs.

I don't want to come across as a doomsayer. The sky is not falling because copy and paste in Excel is broken. But it's frustrating to see bugs creep into Windows 11 updates.

Microsoft is aware of negative feelings many users have toward Windows 11. The company has a Windows K2 initiative that aims to reduce pain points and improve the overall Windows 11 experience. Part of that initiative centers around improving Windows updates.

On paper, Microsoft is trying to reduce how many updates people need to install each month. But I've had to install several Windows 11 updates just in September, including the out-of-band update that fixed the audio issue.

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Windows 11 just received an out-of-band update that addresses several issues with the operating system. The September Patch Tuesday update includes almost 1,000 security fixes and other improvements, but it also had bugs that broke folder shares in Hyper-V-based Linux virtual machines, Remote Desktop Services, and certain audio devices.

Microsoft released the out-of-band update shortly after the issues were confirmed. It should download automatically in the background if you're running Windows 11 versions 26H1, 25H2, or 24H2. You can also grab the update through the Microsoft Update Catalog.

For the sake of clarity, Microsoft refers to these types of updates as out-of-band updates, but many people refer to them as emergency updates because installing them is urgent enough to ship the fixes immediately.

Here's a quick summary of the fixes, as outlined by Microsoft:

"Microsoft has identified issues that affect some devices after installing the September 2026 Windows security update, released September 8, 2026. On affected devices, host folder shares might be unavailable in Hyper-V-based Linux virtual machines, Remote Desktop Services might stop responding, which can prevent new sessions from being created and can prevent local and remote sign-in, and some USB Audio Class 1.0 devices might fail in multichannel audio modes."

Out-of-band updates have been released more in 2026 than in previous years. Some bugs in Windows 11 have required multiple patches.

When we publish a piece on Windows Central about a Windows 11 update, it's normal to see comments asking what the update will break. When there are inevitably issues with Windows 11, people ask "what do you expect" or something along those lines.

Obviously, if Microsoft finds issues, it needs to patch them. Emergency updates should be used when needed. My question is: why are they needed more frequently this year?

The situation is so bad that people celebrated the option to pause Windows 11 updates forever.

Microsoft is in the middle of an initiative to improve Windows 11 and reduce pain points in the operating system. But no one will care if they can move the Taskbar to the top of the screen or customize the Start menu if their speakers don't work.

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The latest Windows 11 update gives you plenty of reasons to upgrade, including hundreds of security fixes. But it also includes some bugs that range from frustrating to workflow-breaking.

Microsoft recently confirmed that a bug in Windows security update KB5124008 can cause some audio devices to fail. Affected systems will see one or more of the following issues:

• The device displays an error in Device Manager: "This device cannot start (Code 10).” 
• No audio output.
• Volume controls are unresponsive or remain at zero. 
• Sound settings are unresponsive or unavailable. 
• Some devices might function in standard stereo configurations but fail when using multichannel audio features, including 8-channel or 3D audio modes. Some customers have reported that they're able to restore audio in these cases by switching to 2-channel mode. 

I believe my PC was affected by this bug. After installing the most recent Patch Tuesday updates, my external USB speakers stopped working, and Windows automatically defaulted my audio output back to my docked laptop's built-in speakers.

The problems only affect USB Audio Class 1.0 devices. Just about any operating system or platform that supports USB audio works with USB Audio Class 1.0. That class was the first standard for audio devices and shipped in 1998. There are USB microphones, headsets, speakers, and many other devices that fall into the category.

Because some modern platforms (most notably gaming consoles like the PS5 and Nintendo Switch) do not support newer standards, headsets and other peripherals are often made to be USB Audio Class 1.0 devices so they work everywhere.

The bug affects Windows 11 versions 26H1, 25H2, and 24H2. Microsoft has confirmed the issue but has not released a fix at this time.

You may be able to workaround the bug by switching to 2-channel mode, but that is not a permanent fix. You can also uninstall the KB5124008 update, though it may be better to just wait for an official fix or to find a workaround.

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