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Cisco Announces Webex AI Agents for Meetings and Customer Service

12 octobre 2026 à 16:10

Cisco announces Webex AI agents for meetings and customer service. Learn what IT teams should check about availability, integrations and access controls.

The post Cisco Announces Webex AI Agents for Meetings and Customer Service appeared first on TechRepublic.

Walmart Accused of Creating Voiceprints From Customer Service Calls

2 septembre 2026 à 09:24

Two Illinois customers allege Walmart created voiceprints from service calls without obtaining consent required under the state’s biometric privacy law.

The post Walmart Accused of Creating Voiceprints From Customer Service Calls appeared first on TechRepublic.

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